Episode 05 – Jim Padilla: Engagement as a Business Culture


As an ownership quality, it’s never your job to do something. It’s your job to ensure it gets done.”
Jim Padilla

In this episode, Spike and Jim discuss:

  • The importance of story – people don’t remember what you say, but do remember how they feel
  • How being vulnerable is a must in setting up culture
  • Ways to foster engagement and a safe environment for sharing
  • Using the leadership as a tool and resource in your business

Key Takeaways:

  • Take ownership – clients are partners, don’t throw them under the bus
  • Everybody makes better decisions when they’re in a positive state
  • Workforce is your greatest asset, not your greatest expense
  • Sales is not a born skill, it’s a trained practice

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