Episode 05 – Jim Padilla: Engagement as a Business Culture

Image


 
As an ownership quality, it’s never your job to do something. It’s your job to ensure it gets done.”
Jim Padilla
 

In this episode, Spike and Jim discuss:

  • The importance of story – people don’t remember what you say, but do remember how they feel
  • How being vulnerable is a must in setting up culture
  • Ways to foster engagement and a safe environment for sharing
  • Using the leadership as a tool and resource in your business

Key Takeaways:

  • Take ownership – clients are partners, don’t throw them under the bus
  • Everybody makes better decisions when they’re in a positive state
  • Workforce is your greatest asset, not your greatest expense
  • Sales is not a born skill, it’s a trained practice

Leave a Comment